‘It’s like the Post Office scandal’: victims of carer’s allowance crisis speak out


Claimants forced to pay back thousands of pounds tell of ‘horrendous’ court ordeals and of desire for official apology

Vivienne Groom had never been inside the dock of a criminal court when she stood, sobbing and shaking, before a judge last year.

She was accused by the government of unlawfully claiming nearly £17,000 in carer’s allowance while she juggled a minimum wage supermarket job with being the sole carer for her dying mother.

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